This listing was posted on The Resumator.
Customer Service And Sales Support Representative
Location:
Littleton, CO
Description:
About Us:BadBoyBoards is a premier provider of high-quality, handcrafted cutting boards. Based in the heart of Colorado, we are dedicated to creating durable, aesthetically pleasing kitchen products that meet the highest standards of craftsmanship. As we continue to grow, we are looking for a dedicated Customer Service Representative to join our remote team and ensure our customers receive exceptional service.Position Overview:We are seeking a motivated and customer-focused individual to handle customer inquiries, resolve complaints, and provide product information. The ideal candidate will be an excellent communicator, capable of delivering top-notch customer service, and passionate about our products.Responsibilities:- Customer Support: Respond to customer inquiries via phone, email, and chat in a timely and professional manner.- Issue Resolution: Address and resolve customer complaints and issues effectively, ensuring customer satisfaction.- Product Knowledge: Maintain in-depth knowledge of our products to provide accurate information and recommendations to customers.- Order Processing: Assist customers with order placements, tracking shipments, and handling returns or exchanges.- Feedback and Improvement: Collect customer feedback and report insights to the management team to help improve our products and services.- Documentation: Keep detailed records of customer interactions, transactions, comments, and complaints.- Team Collaboration: Work closely with other team members to ensure a seamless customer experience.Qualifications:- Experience**: Minimum of 2 years of customer service experience, preferably in an e-commerce or retail environment.- Communication Skills: Excellent verbal and written communication skills.- Problem-Solving: Strong problem-solving skills with the ability to handle difficult situations with ease.- Tech-Savvy: Proficient in using customer service software, CRM systems, and Microsoft Office Suite.- Adaptability: Ability to work independently and manage multiple tasks in a fast-paced environment.- Product Enthusiasm: Passion for kitchen products and an understanding of the importance of high-quality craftsmanship.- Time Management: Strong organizational skills with the ability to prioritize tasks efficiently.Location: Hybrid/RemoteType: Full-timeBenefits- Competitive Salary: $20.00 - $25.00 per hour- Flexible Schedule: Work from the comfort of your home with a flexible schedule.- Health Benefits: Comprehensive health and dental insurance plans.- Paid Time Off: Generous PTO policy to ensure work-life balance.- Employee Discounts: Enjoy 50% off discounts on all badboyboards products.**badboyboards is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**Join our team and help us deliver the best cutting boards to kitchens across the country while providing unparalleled customer service!Powered by JazzHR
Company:
Badboyboards
Posted:
May 20 on The Resumator
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More About this Listing: Customer Service And Sales Support Representative
Customer Service And Sales Support Representative is a Customer Service Customer Service Representative Job at Badboyboards located in Littleton CO. Find other listings like Customer Service And Sales Support Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service And Sales Support Representative is a Customer Service Customer Service Representative Job at Badboyboards located in Littleton CO. Find other listings like Customer Service And Sales Support Representative by searching Oodle for Customer Service Customer Service Representative Jobs.