Globe Life Inc.
This listing was posted on Globe Life Inc. (via Broadbean).
Insurance Verification Specialist - Remote
Location:
Mckinney, TX
Description:
Job Description: Insurance Verification Specialist - RemotePrimary Duties & ResponsibilitiesInsurance Verification SpecialistThe Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.Summary Job Description: We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Verification Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus bonus based on performance. Primary duties & responsibilities: * Daily * Maneuver within the Quality Assurance database and conduct appropriate assessments on what additional information or verification is needed * Ability to handle inbound/outbound calls to potential customers - verify and document required information to finalize applications for underwriting assessment. * Accurately document the information * Properly document non-contact attempts within the Quality Assurance Database * Be able to properly explain the application process to potential customers * Accurately and thoroughly complete additional paperwork when needed * Maintain appropriate levels of communication with supervision regarding actions taken within the Quality Assurance database * Transfer calls to appropriate department as needed * Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's) * Reliable and predictable attendance of your assigned shift * Ability to work Full-Time and/or Part-Time based on the specific position for which you're applying Occasional Be enlisted in special projects that encompass making numerous outbound calls, recording activities requested by/from customers, etc. Required Skills * Bilingual English and/or Spanish Preferred * Minimum typing requirement of 35 wpm * Excellent oral and written communication * Superior customer service skills required - friendly, efficient, good listener * Proficient use of the computer, keyboard functions and Microsoft Office * Ability to multi-task * Knowledge of medical terminology and spelling a plus * Ability to work under pressure * Excellent organization and time management skills * Must be detail-oriented * Have a desire to learn and grow within the Company Location: McKinney, Texas
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More About this Listing: Insurance Verification Specialist - Remote
Insurance Verification Specialist - Remote is a Insurance Jobs Insurance Agent Job at Globe Life located in Mckinney TX. Find other listings like Insurance Verification Specialist - Remote by searching Oodle for Insurance Jobs Insurance Agent Jobs.
Insurance Verification Specialist - Remote is a Insurance Jobs Insurance Agent Job at Globe Life located in Mckinney TX. Find other listings like Insurance Verification Specialist - Remote by searching Oodle for Insurance Jobs Insurance Agent Jobs.