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Medical Practice Assistant:Irving Health Center
Location:
Irving, TX
Description:
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well:being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. Primary Purpose Accountable for providing patient centered care and operational support to the medical team to ensure an optimal patient experience. Coordinates activities in the clinical areas and facilities a smooth patient flow. Assists with patient data collection, performs select screenings and completes medical office functions relevant to area/assignment. Education -None. Experience -Must have three years of customer service experience, preferably in a medical/healthcare/health insurance setting. -Patient registration experience preferred. -Prefer completion of course work towards an accredited medical terminology. -Medical Office Assistant experience or training a plus. Equivalent Education and/or Experience -Completion of a Parkland Workforce Development Training Program may substitute for the required education and experience. Skills or Special Abilities -Must be able to work collaboratively with colleagues to deliver patient/customer services that exceeds patient expectations as evidenced by patient satisfaction scores. -Must be able to demonstrate competency required as applicable to specialty area. -Must have demonstrated communication skills to include above average verbal skills (heavy public contact) and written skills. Bilingual skills preferred. -Must have familiarity with diagnostic ICD:9 CM coding and HCPCS:CPT4 procedure codes. -Must have working knowledge of medical terminology. -Must be able to demonstrate basic clerical skills and working knowledge of standard office equipment. -Must be detail oriented and have sharp analytical skills to resolve registration issues as related to multiple groups including third:party payors, physicians, patients and the system. -Must be able to solve problems within the guidelines of established policies and procedures. -Must be able to adjust to multiple demands, shifting priorities and rapid change. Virtual Care Only: : Must be able to work collaboratively and optimally with patients with serious health conditions and barriers to care.: Must be able to recognize and escalate clinical decision making to appropriate team members of the multidisciplinary team.: Must demonstrate strength in documenting within an electronic health record with ability to effectively problem:solve when faced with decision:making challenges and escalate as appropriate.: Confident with technology, specifically electronic medical record, video encounters and computer applications. Responsibilities 1.Proficiently performs patient service activities in coordination with clinical team, including but not limited to: :Ensures patient and family comfort, safety, privacy and confidentiality at all times. :Adapts work methods to specifically accommodate the population:specific care needs (physical, psychosocial, cultural, age/developmental) of each patient. :Greets patients and families making them feel welcome and wanted. :Assists patients and families with directions, inquiries and information as requested. Ensures needs are addressed satisfactorily. :Keeps patients and families informed of wait times and any other circumstances that may impact the visit. :Stays cognizant of clinical/area needs to facilitate patient care and flow. :Assess patient experience at the end of each visit to determine if patient needs were met. :Vir
Posted:
May 1 on Tip Top Job
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More About this Listing: Medical Practice Assistant:Irving Health Center
Medical Practice Assistant:Irving Health Center is a Clerical Assistant Job located in Irving TX. Find other listings like Medical Practice Assistant:Irving Health Center by searching Oodle for Clerical Assistant Jobs.
Medical Practice Assistant:Irving Health Center is a Clerical Assistant Job located in Irving TX. Find other listings like Medical Practice Assistant:Irving Health Center by searching Oodle for Clerical Assistant Jobs.