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Guest Services Agent | Guest Service Agent in Other Art & Media Job Job at Four Points by Sher1

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Guest Services Agent

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Location:
Kelowna
Description:

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you! The Four Points by Sheraton is currently looking to fill the role of Guest Services Agent. Located at near the Kelowna Airport, we are on a bus route, with a stop just outside of the hotel. We also pickup our employees from the bus loop at UBCO! What we offer: Subsidized staff accommodation Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Four Points by Sheraton Kelowna Airport). World-wide accommodation and dining discounts with Marriott brands. An excellent work environment, with a focus on staff recognition, teambuilding and an atmosphere of growth and development. Internal growth and a culture of promotion from within. Supervisor and Management positions open to internal applicants for four hotels within Kelowna. Position Summary: Ideal Guest Services Agents are passionate about customer service. They look to make our guests comfortable while away from home, whether they are traveling on business or for leisure. Our associates have a keen intuition that allows them to anticipate needs and exceed expectations. These associates have excellent communication skills, can multi-task, are team-oriented, and work diligently to resolve issues when they arise. Guest Services Agents are constantly looking for ways to enhance the guest experience. Responsibilities: Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Make reservations and assign appropriate guestrooms based on preferences and requests Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests Secure payment: cash guests' checks, process all payment types including: vouchers, paid-outs,. Visit ListedBuy for more information.
Company:
Four Points By Sheraton Kelowna Airport
Posted:
April 23 on ListedBuy
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