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Graduate Mandarin Customer Service Advisor
Location:
London
Description:
Mandarin speaking Customer Advisor role with visa provided. Responsibilities - Being a point of contact for all customers providing over the phone and email advice and support- Taking ownership and resolving escalations, queries, issues and complaints, effectively and efficiently via phone and e-mail through a creative approach- Keeping both customers accounts and own records accurately updated on all systems ensuring the quality of information is maintained- Supplying costs and charges for equipment, helping the client to understand which service they require- Liaising with site contacts to clarify information and check backss for deliveries and collections- Issuing invoices, allocating correct services, chasing payments and initiating dispatch of equipment- Raising cases on the CRM database daily to record account history Requirements Recent graduate currently living in the UK or Europe Fluent spoken and written simplified and traditional Chinese Excellent written and verbal communication skills Able to listen, project empathy, and resolve complaints Able to meet sales and work quotas Be a team player Able to organise, prioritise, and multitask Visa's are provided and also relocation assistance if required. Please apply with your CV and we will get back to you as soon as possible. Visit ListedBuy for more information.
Company:
Qoh Consultancy
Posted:
April 23 on ListedBuy
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More About this Listing: Graduate Mandarin Customer Service Advisor
Graduate Mandarin Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Qoh Consultancy located in United States. Find other listings like Graduate Mandarin Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Graduate Mandarin Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Qoh Consultancy located in United States. Find other listings like Graduate Mandarin Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.