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Customer Success Manager/Technical Account Manager
Location:
Enfield
Description:
Job Title: Customer Success Manager/Technical Account Manager Location: Enfield Salary: Up to £45K basic, based upon experience + benefits & Competitive Commission Structure Job type: Full time/ Permanent (Hybrid)The role: Looking for your next challenge? An exciting opportunity for a Customer Success Manager has arisen to join Coreix Ltd, an IT services company known for its exceptional service & response times to Start-ups and SME's. Specialising in managed services; spanning cloud infrastructure, Colocation & Dedicated Server services etc. If you're a motivated self-starter, a diplomatic relationship builder and a detail-oriented documenter who thrives under pressure and enjoys making things happen. Then we are interested in hearing from you! As your mission, will be to help create meaningful relationships with clients, build successful action plans and ensure services exceed expectations. You'll utilise your excellent sales & communication skills, proactive nature, and with technical assistance from internal technical departments to drive business growth and deliver unrivalled customer satisfaction. Interested in this Customer Success Manager/Technical Account Manager position? Apply now! Main Responsibilities: Take ownership of a portfolio of customer accounts and drive business outcomes and retention. Be the point of escalation when issues are unresolved. Be the voice of the customer and share insights with the business. Provide customer reporting, host service reviews, proactively monitor renewal risk factors, customer satisfaction etc. Develop a thorough understanding of the customer's objectives and goals, taking time to review account data and assist with developing strategies. Negotiation of commercially sound contracts for new and existing customers. Proactively seek new opportunities (up-selling/cross-selling, new business etc). Requirements: Previous experience working in a Customer Success/Account Management role. Previous. Visit ListedBuy for more information.
Company:
Coreix
Posted:
April 23 on ListedBuy
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More About this Listing: Customer Success Manager/Technical Account Manager
Customer Success Manager/Technical Account Manager is a Other Art & Media Jobs Account Manager Job at Coreix located in United States. Find other listings like Customer Success Manager/Technical Account Manager by searching Oodle for Other Art & Media Jobs Account Manager Jobs.
Customer Success Manager/Technical Account Manager is a Other Art & Media Jobs Account Manager Job at Coreix located in United States. Find other listings like Customer Success Manager/Technical Account Manager by searching Oodle for Other Art & Media Jobs Account Manager Jobs.