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Team Lead Administration & Collections Support, Montreal, QC
Location:
Montreal
Description:
Requisition ID: 196799 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose Leads and oversees the Administration and Customer Support department of Scotia Dealer Advantage in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. Accountabilities Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Manages the administrative processing for the department according to procedures and practices by: confirming that work is prepared including reviewing and backssing the service status of various changes to loan terms, conditions, buyouts, or other administrative matters; conducting periodic verification of administrative functions and reports; monitoring and following up unusual or unauthorized items and escalating or coordinating resolutions as required; ensuring specific disciplines of the department are current and relative, e. g. basic skip search, payment arrangements on low risk accounts, credit reporting, insurance, government, compliance, and/or regulatory requirements. Ensures records are maintained and monitored to identify and take action on unusual or irregular activity in accordance with standard practices and established procedures or policy by: ensuring regular procedures are performed and statements, letters or other reporting is produced as required for customers, government agencies, or other parties; analyzing and reviewing overall customer service data, trends or information from various sources; investigating causes, identifying issues, resolving within own authority levels, and recommending proposed corrective action. Provides coaching and mentoring of team members and supports recruitment by: evaluating the performance of team members, providing timely. Visit ListedBuy for more information.
Company:
Scotiabank
Posted:
April 15 on ListedBuy
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More About this Listing: Team Lead Administration & Collections Support, Montreal, QC
Team Lead Administration & Collections Support, Montreal, QC is a Accounting & Finance Collections Specialist Job at Scotiabank located in United States. Find other listings like Team Lead Administration & Collections Support, Montreal, QC by searching Oodle for Accounting & Finance Collections Specialist Jobs.
Team Lead Administration & Collections Support, Montreal, QC is a Accounting & Finance Collections Specialist Job at Scotiabank located in United States. Find other listings like Team Lead Administration & Collections Support, Montreal, QC by searching Oodle for Accounting & Finance Collections Specialist Jobs.