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Reservations, Groups, Meetings & Events Coordinator
Location:
Coatham Mundeville
Description:
voco St David's Cardiff has a fantastic opportunity for a Reservations, Groups, Meetings & Events Coordinator to join our Cardiff Bay 5-star hotel! You will earn £25,000 salary + 10% annual bonus. We are looking for a Reservations, Groups, Meeting & Events Coordinator, who will be working closely with & reporting to the Commercial Lead, to assist the Reservations office to convert and maximise hotel and event enquiries and bookings. Given the nature of this role it’s important that you have some Reservations, Groups, Meeting & Events experience. Whether you have previously worked in a hotel or destination venues, work in Sales administration role, this may be the role for you. At voco everyone’s a host, if there’s one thing we know, it’s that a great host is at the heart of every great stay as we understand what our guest wants by delivering easy-going but attentive service. To succeed as a Reservations, Groups, Meeting & Events Coordinator, you will need: Ensuring enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities wherever possible Accurately inputting all enquiries into Sales and Catering system Compiling accurate function sheets, distributing weekly and discussing with Operations Team, accordingly, providing updates as require Actively working as part of a team to achieve the department objectives and budget Actively consider prevention, recovery and investigation of any complaints Liaise with clients to ensure that accurate details for each event & reservation are obtained To consistently deliver an excellent service to all guests and clients making enquiries or bookings at the hotel, with face to face and telephone meetings. Establishing client requirements and identifying how the hotel can facilitate their needs Responding to all M&E enquiries in-line with company standard You will build strong relationships with your clients through regular contact. Visit ListedBuy for more information.
Company:
IHG
Posted:
April 11 on ListedBuy
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More About this Listing: Reservations, Groups, Meetings & Events Coordinator
Reservations, Groups, Meetings & Events Coordinator is a Advertising & Marketing Event Coordinator Job at IHG located in United States. Find other listings like Reservations, Groups, Meetings & Events Coordinator by searching Oodle for Advertising & Marketing Event Coordinator Jobs.
Reservations, Groups, Meetings & Events Coordinator is a Advertising & Marketing Event Coordinator Job at IHG located in United States. Find other listings like Reservations, Groups, Meetings & Events Coordinator by searching Oodle for Advertising & Marketing Event Coordinator Jobs.