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Benefits backssor - Stoke on trent | Benefits Backssor - Stoke on in Human Resource Job at 4health1

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Benefits backssor - Stoke on trent

Location:
Coatham Mundeville
Description:

Benefits backssor – Revenue and Benefits – Stoke on trent£21.99 per hour Contract – Full Time: Duties/Responsibilities: To work as a member of a team providing a high standard of service to the public. Use expert knowledge to ensure that customer demands are met. To accurately and efficiently backss entitlement to Housing Benefit and Council Tax Support, and all related activities associated with the backssment of a claim, ensuring that the right benefit is paid at the right time to the right person. Completing, verifying and backssing claims and changes of circumstance by customer visits, face to face interviews, telephone or post. To assist in the recovery of overpayments of Housing Benefit and Tax Support, and / or debt owed to the client. A flexible and adaptable approach to work is required as well as an ability to deal with several issues simultaneously. An understanding of the claimant’s needs should also be shown, in order to tailor the service to the individual customer needs. To ensure that thorough, accurate and up to date customer details are maintained and all data is kept secure and confidential in relation to both Tax and Benefits. To liaise with internal and external stakeholders, to build positive and mutually beneficial working relationships. Work with other members of the team to achieve excellent performance in accordance with legislation and corporate objectives. Maintain an expert, up to date knowledge of both Housing Benefit and Tax legislation and internal procedures and processes, and keep fully appraised of relevant changes. To keep up to date with changes in relation to Welfare Reform and Universal Credit in relation to the administration of Housing Benefit and Tax Support. To provide advice and support to customers in relation to Universal Credit by explaining the options available and also signpost to other services or client departments as appropriate. To interpret the relevant legislation, regulation, policies,. Visit ListedBuy for more information.
Company:
4healthcare
Posted:
March 21 on ListedBuy
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More About this Listing: Benefits backssor - Stoke on trent
Benefits backssor - Stoke on trent is a Human Resource Benefits Backssor - Stoke on Job at 4healthcare located in United States. Find other listings like Benefits backssor - Stoke on trent by searching Oodle for Human Resource Benefits Backssor - Stoke on Jobs.