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Customer Care Representative II
Location:
Toronto
Description:
Additional Locations: Canada-ON-Mississauga Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance A t Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. About the role: Join our dynamic team at Boston Scientific, a top-tier medical device company where you'll be valued as an integral member committed to our mission of saving / improving the lives of ~4,000 Canadian patients daily. As a Customer Care Representative, you'll play a vital role in ensuring exceptional patient care by providing best-in-class support and service. Embark on a rewarding career where your contributions make a tangible difference in the lives of countless individuals across Canada. This is a 12-month contract (with a possibility of extension) and hybrid role based out of Brampton, ON Your responsibilities will include : Receive and process customer orders via EDI, Fax and Telephone Troubleshoot discrepancies between customer PO and internal system Collaborate with other departments to ensure customer’s order is processed and filled in a timely manner Process customer product credits / returns in a timely manner Documents and resolves customer complaints / inquiries Required qualifications: Post secondary education 2-3 years’ experience in customer care Knowledge of ERP systems Proficiency in Microsoft Office (Excel, Word, Outlook) Excellent organizational and communication skills Superior problem-solving Strong attention to detail Preferred qualifications: Working knowledge of SAP (S4) Medical industry experience Knowledge of electronic ordering methods (EDI, GHX, GFAX) Knowledge of Salesforce Service Cloud Bilingualism. Visit ListedBuy for more information.
Company:
Boston Scientific
Posted:
March 12 on ListedBuy
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More About this Listing: Customer Care Representative II
Customer Care Representative II is a Customer Service Customer Care Representative Job at Boston Scientific located in United States. Find other listings like Customer Care Representative II by searching Oodle for Customer Service Customer Care Representative Jobs.
Customer Care Representative II is a Customer Service Customer Care Representative Job at Boston Scientific located in United States. Find other listings like Customer Care Representative II by searching Oodle for Customer Service Customer Care Representative Jobs.