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Help Desk Technician | Help Desk Technician in Customer Service Job at Monster in Las Vegas NV | 71

This listing was posted on Professional Diversity Network.

Help Desk Technician

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Location:
Las Vegas, NV
Description:

Help Desk Technician Req# 48090The IT Help Desk supports the mission, goals and values of Nevada Donor Network, Inc. (NDN) by providing technical assistance to computer users, answering questions, and resolving computer problems for clients in person via telephone or electronically. The IT Help Desk may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.Essential Functions Statement(s): Oversees the daily performance of computer systems. Answers user inquiries regarding computer software or hardware operation to resolve problems. Enters commands and observes system functioning to verify correct operations and detect errors. Sets up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Installs and performs minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Maintains records of daily data communication transactions, problems and remedial actions taken, or installation activities. Reads technical manuals, confers with users, or conducts computer diagnostics to investigate and resolve problems or provide technical assistance and support. SKILLS & ABILITIESEducation: Associate degree (two-year college or technical school) preferred. Equivalent experience may be considered.Experience: One to two years related experience. Computer Skills: Proficient MS OfficeCertificates & Licenses: NoneOther Requirements: NoneApply Here: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=98944&clientkey=2FEC5CB4CA9FFE325AF3CA1E4049CDC8 PDN-9b7e758a-1594-4ae1-9ce9-3e397b8f9f74
Company:
Monster
Industry:
Other
Posted:
March 5 on Professional Diversity Network
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More About this Listing: Help Desk Technician
Help Desk Technician is a Customer Service Help Desk Technician Job at Monster located in Las Vegas NV. Find other listings like Help Desk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.