This listing was posted on Oasis Applicant Tracking.
Guest Service Representative - Hotel Front Desk - Full Time
Location:
Elmsford, NY
Description:
Days Inn Elmsford & Motel 6 is hiring for a hotel Guest Service Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation. This will be a Full-Time position. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like Hotel Key and SynXis Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus
Company:
Days Inn / Motel 6 Elmsford
Posted:
February 18 on Oasis Applicant Tracking
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More About this Listing: Guest Service Representative - Hotel Front Desk - Full Time
Guest Service Representative - Hotel Front Desk - Full Time is a Clerical Front Desk Receptionist, Guest Service Agent Job at Days Inn / Motel 6 Elmsford located in Elmsford NY. Find other listings like Guest Service Representative - Hotel Front Desk - Full Time by searching Oodle for Clerical Front Desk Receptionist, Guest Service Agent Jobs.
Guest Service Representative - Hotel Front Desk - Full Time is a Clerical Front Desk Receptionist, Guest Service Agent Job at Days Inn / Motel 6 Elmsford located in Elmsford NY. Find other listings like Guest Service Representative - Hotel Front Desk - Full Time by searching Oodle for Clerical Front Desk Receptionist, Guest Service Agent Jobs.