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Field Service Engineer - East Midlands | Field Service Engineer in Other Art & Media Job Job a1

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Field Service Engineer - East Midlands

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Location:
Coatham Mundeville
Description:

Function: Technical Service Reporting to: Service Manager Location: Field Based Are you our missing ingredient? If you’ve booked a table or hotel room, ordered and paid for food and drinks, received loyalty offers, or downloaded your favourite hang out’s app, you will likely have used a Zonal product. We are a family business with Scottish roots. We operate from our modern head office in Edinburgh to our Marketing Technologies Division in Staffordshire, or our Innovation Centre in Abingdon and hotel management solutions base in Cardiff. What you’ll do To install and maintain Zonal products at sites around the UK and abroad according to Company standards of customer service, Service Level Agreements, and Health and Safety requirements. The Technical Service Department consists of the Technical Support, Technical Consultancy, Repair Centre, Production, Warehouse and Service Engineer teams (reporting ultimately to the Operations Director). Support is provided based upon the SLAs in place with the customers. These are monitored on a daily basis and reported back to the customer at regular intervals. Responsibilities will involve: · Carry out site surveys to backss and plan requirements for safe installation. · Liaise with on-site contractors to agree requirements. · Installation, testing and configuration of all parts of Zonal’s EPo S systems, including structured cabling, according to Company standards and procedures. · Planned and regular maintenance of all on-site equipment. · Provide site with any additional information or training. · Advise users on basic operation of equipment. Daily liaison with the Engineering Scheduler. Close calls with the Engineering Scheduler as soon as these are completed. · Provide the Engineering Scheduler with regular updates on progress, details of any other relevant issues, or further action to be taken. · Diagnose and/or repair faults to component level and effect repair on site, or remove to workshop for. Visit ListedBuy for more information.
Company:
Zonal Retail Data Systems
Posted:
February 5 on ListedBuy
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