This listing was posted on ListedBuy.
IT Support Specialist : Tier 1 Team Leader
Location:
Manchester
Description:
Job Title: IT Support Specialist : Tier 1 Team Leader Location: Manchester Salary: GBP35,000 : GBP40,000 Job Type: Full Time, Permanent We are looking for an experienced IT Support Specialist : Tier 2 or Tier 3 to join our Technical Team as Tier 1 Team Leader, working from our Manchester office. We offer some flexibility to work from home. You will possess a range of infrastructure skills, have demonstrable experience working as part of a busy helpdesk team, and be passionate about delivering customer success. Ideally, you will have some experience in managing a team of support technicians, delegating tasks to team members, and managing the training of team members to ensure they realise their potential. At Netteam t X, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage innovation, and we strongly believe that it is our people that make us great. We have Offices in Manchester and Newbury (Berkshire) as well as a team of field engineers working out of London. About the role: Using PSA/RMM tools such as Datto Autotask, Datto RMM and IT Glue to provide high: quality technical support, which directly contributes to customer success Leading the integration of Autotask at Tier 1 and across other Desktop activities, you will be responsible for the creation of intuitive datasets to drive higher levels of performance Identification of skills required to achieve organisational goals Developing training programmes for Tier 1 to include certifications, workshops, and mentoring opportunities Identification of development pathways for Tier 1 Team Creation of SMART team and individual objectives for Tier 1 Team that align with organizational goals Following ITIL best practices and framework that focus on aligning IT. Visit ListedBuy for more information.
Posted:
February 1 on ListedBuy
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More About this Listing: IT Support Specialist : Tier 1 Team Leader
IT Support Specialist : Tier 1 Team Leader is a Technology IT Specialist, Support Worker Job located in United States. Find other listings like IT Support Specialist : Tier 1 Team Leader by searching Oodle for Technology IT Specialist, Support Worker Jobs.
IT Support Specialist : Tier 1 Team Leader is a Technology IT Specialist, Support Worker Job located in United States. Find other listings like IT Support Specialist : Tier 1 Team Leader by searching Oodle for Technology IT Specialist, Support Worker Jobs.