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Customer Success Manager
Location:
Coatham Mundeville
Description:
About Grass Valley With our award-winning technology and trusted expertise, Grass Valley enables and empowers creators, broadcasters and media organizations to produce brilliant content that captivates audiences and connects people through the magic of media. As the industry’s R&D powerhouse, we offer the widest and deepest range of best-in-class solutions in the industry. We are the trusted partner to many of the biggest and most creative names in the media and entertainment business as we help our customers to build successful media businesses and navigate the rapidly shifting mediascape. Grass Valley has been engaged in the media technology business for over 60 years and is part of Black Dragon Capital. Our people are creative, knowledgeable, passionate and dedicated, working together to deliver high quality solutions and services to customers all over the world. We are looking for our future ambassadors, technologists, thought leaders and innovators to continue this beautiful journey with us. This is your opportunity, join us! For further information, please visit Grass Valley. The role: Grass Valley is looking for a Customer Success Manager who possesses a strong drive for results. The Customer Success Manager is responsible for managing activities and performance of commercial business accounts. In addition to driving engagement and retention strategies into the portfolio, you will also be responsible for several initiatives, including (but not limited to) maintaining ongoing customer relationships and engagement, implementing success programs, on boarding clients. The CSM should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer end user complaintsrequests. The CSM will also help articulate the vision of how our consumer strategy and experience should be delivered and supported, and work with executive management to make sure the organization can. Visit ListedBuy for more information.
Company:
Grass Valley
Posted:
January 25 on ListedBuy
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More About this Listing: Customer Success Manager
Customer Success Manager is a Executive Manager Job at Grass Valley located in United States. Find other listings like Customer Success Manager by searching Oodle for Executive Manager Jobs.
Customer Success Manager is a Executive Manager Job at Grass Valley located in United States. Find other listings like Customer Success Manager by searching Oodle for Executive Manager Jobs.