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Operations Specialist | Operations Specialist in Job Job at Spectra Health in Grand Forks ND | 7151

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Operations Specialist

Location:
Grand Forks, ND
Description:

SUMMARY: The Operations Specialist supports critical administrative tasks of Spectra Health's operations department. The position requires excellent written and oral communication skills as well as the ability to multi-task while meeting various deadlines in a timely and efficient manner. The Operations Specialist assists the operations department with risk management, organizational compliance, and facilities related activities to support the mission of Spectra Health. The Operations Specialist must be detail-oriented, dependable, trustworthy, and demonstrate responsibility with sensitive and confidential information. The Operations Specialist reports directly to the Director of Operations. ORGANIZATIONAL DUTIES AND RESPONSIBILITIES Support the mission, vision and philosophy of Spectra Health as evidenced by compliance with all organizational policies and procedures. Support and facilitate positive interaction with others as evidenced by professional maturity, respect for others, a team-centered approach, maintenance of confidential information and an appreciation of a variety of viewpoints and diversity in the workplace. ESSENTIAL JOB FUNCTIONS: Responsible for various office tasks including, but not limited to filing, report generation and presentation, coordination of meetings, and supplies management. Maintain polite and professional communication via phone, e-mail, mail, or in-person. Act as a point of contact for Spectra Health's facilities and physical inventories including, but not limited to; coordinating routine maintenance, planned repairs, review of inventories and identification of new vendors. Under the supervision of the Director of Operations, support project management of all facilities-related activities at Spectra Health. Project management oversight and support of facilities-related projects. Support organizational risk management activities by assisting with incident report review, submission(s), and report generation. Under the direction of the Director of Operations, assist in organizational process improvement activities using process improvement tools such as Plan, Do, Study, Act (PDSA) cycles, Root Cause Analysis (RCA) activities, and others. Engage in patient or visitor conflict resolution, monitor facilities for unsafe working conditions, and act as a point of contact for emergency situations as needed. Assist with internal and external communication and support outreach activities for all of Spectra Health. Perform other duties as assigned. JOB QUALIFICATIONS: Required: High school diploma or equivalent certificate 2 years of experience working in an office setting Working knowledge of the HIPAA privacy rule Ability to multitask and self-prioritize Strong written and oral communication skills Proficient with various computer applications and software including Microsoft Excel, Outlook, Teams, and Word (or the equivalent) Preferred: Two or four-year degree in a related field 2 years of experience working in a healthcare setting Prior risk management, or patient safety experience Prior quality improvement experience Prior administrative experience PHYSICAL REQUIREMENTS: The Operations Specialist position is primarily a desk job that requires the ability to sit for long periods of time (up to 8 hours) at a desk or workstation. Periodically, the position requires lifting or carrying items that would be appropriate in an office environment, not more than 20lbs. REMOTE WORK: The Operations Specialist position is not eligible for full-time or hybrid remote work. For more information about remote work, please see HR Policy 1.29 - Remote Work. **Spectra Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, or gender identity. Job Posted by ApplicantPro
Company:
Spectra Health
Posted:
January 25 on ApplicantList
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