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Customer Services Team Leader
Location:
Coatham Mundeville
Description:
customer service, communication, IT, teamwork The Vacancy Fixed Term Contract - 12 months due to secondment Full-time, 37.5 hours per week The work pattern is 37.5 hours per week Monday to Friday covering the hours between 8.00am and 5.30pm, with a rotating shift system: 8.00am-4.30pm & 9.00am-5.30pm with an hour for lunch. Come and work for us at Paradigm Housing Group, a Best Companies 2 Star accredited workplace, with high levels of employee engagement. Here at Paradigm, it is all about our customers and we are seeking an exceptional Customer Service Team Leader to inspire, motivate, and lead our team of Customer Service Advisors to deliver an excellent experience for all our customers. If you are passionate about customer service, have a strong work ethic and have experience of managing a high performing team, preferably in a contact centre environment we can't wait to hear from you Your drive and energy for supporting and developing your team; seeking great outcomes for our customers and your unwavering commitment to continuous improvement will see you succeed. This role is home and office working, you will be required to work 2 days from our head office in High Wycombe just off junction 3 of M40 and 3 days at home. You may also have occasional additional days in the office depending on your role requirements. Our benefits include 25 days holiday to start, the option to buy up to 5 additional days + bank hols, Pension, Paid Volunteer days, Health Cash Plan, Free Parking & more. The Role: The ideal candidate for this role should have prior experience in managing a team in a customer-facing environment. You will be responsible for leading up to 15 Customer Service Advisors and should possess excellent leadership skills. The candidate should be able to inspire, motivate, and support the team members to achieve their best potential. Regular feedback sessions will be conducted to ensure continuous improvement. The focus of the job will. Visit ListedBuy for more information.
Company:
Career Kinetics
Posted:
January 23 on ListedBuy
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More About this Listing: Customer Services Team Leader
Customer Services Team Leader is a Customer Service Customer Service Representative Job at Career Kinetics located in United States. Find other listings like Customer Services Team Leader by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Services Team Leader is a Customer Service Customer Service Representative Job at Career Kinetics located in United States. Find other listings like Customer Services Team Leader by searching Oodle for Customer Service Customer Service Representative Jobs.