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Customer Service Agent
Location:
Ottawa
Description:
Founded in 2000, Altene Marketing & Consulting Inc. is a leading market research and certified management consulting firm that helps businesses, governments, and non-profit organizations solve their most challenging problems related to growth, organization and operations. We are looking for three versatile and experienced Customer Service Agents for an immediate start. Key to the role is supporting with member data requests, providing live communication support on calls and live chats across different platforms. The roles are full time, with flexible hybrid working, 37.5 hours a week. Key Accountabilities for the Customer Service Agent: Supporting members with supplier data requests Looking after data team inbox Provide live chat support to members Provide call support for members Provide high levels of customer service Distinguishing where members are in their data submission, resolving any problems Following a process Working to key deadlines Key Skills Required for the Customer Service Agent: High levels of customer care Experience of working with live chat would be an advantage Confident communicator Organised administration skills High levels of accuracy and attention to detail Adaptable in a changing environment Ability to work independently Excellent time management skills What's in it for you? Immediate start Full time 37.5 hours a week Weekly paid, a week in arrears Flexible, hybrid working We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, interactionual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. Powered by Jazz HR. Visit ListedBuy for more information.
Company:
Altene Marketing & Consulting
Posted:
January 19 on ListedBuy
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More About this Listing: Customer Service Agent
Customer Service Agent is a Other Art & Media Jobs Customer Service Representative Job at Altene Marketing & Consulting located in United States. Find other listings like Customer Service Agent by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.
Customer Service Agent is a Other Art & Media Jobs Customer Service Representative Job at Altene Marketing & Consulting located in United States. Find other listings like Customer Service Agent by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.