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Housing Support Officer - Basildon
Location:
Coatham Mundeville
Description:
Housing Support Officer - Basildon£13.69ph Contract – Full Time Duties/Responsibilities: To ensure effective collection of all rent arrears up to and including Notice of Seeking Possession stage in accordance with agreed policies and procedures. To be responsible for the case management of low level rent arrears within a defined area. To promote a payment culture through all contact with tenants. To progress all relevant Housing Management System recommendations for arrears recovery taking necessary actions as required. To negotiate debt payment arrangements based upon the tenant’s income and expenditure commitments and in line with agreed Policy and procedures. To promote the most effective payment method taking into account the tenants individual circumstances. To provide accurate information to all tenants and ensure that take up of housing and other benefits is maximised. To refer tenants to the Advice Service or other debt management organisations such as Citizens Advice and Family Mosaic. To liaise with and maintain effective working relationships with internal and external agencies and other service providers to maximise income and prevent arrears escalating. To ensure appropriate support referrals are made in relation to vulnerable clients and ensure that any cases relating to such clients are dealt with sensitively A good working knowledge of housing and welfare benefit legislation and managing tenancieinteractionperience of customer service, demonstrating good communication and interpersonal skills Good working knowledge of IT systems with the ability to use word, databases, spreadsheets and emails Demonstrable experience of developing and maintaining effective partnerships to deliver positive outcomes A full manual driving licence will be required To find out more information please contact Lily at Lilye@Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency. Visit ListedBuy for more information.
Company:
4healthcare
Posted:
January 13 on ListedBuy
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More About this Listing: Housing Support Officer - Basildon
Housing Support Officer - Basildon is a Human Resource Housing Support Officer Job at 4healthcare located in United States. Find other listings like Housing Support Officer - Basildon by searching Oodle for Human Resource Housing Support Officer Jobs.
Housing Support Officer - Basildon is a Human Resource Housing Support Officer Job at 4healthcare located in United States. Find other listings like Housing Support Officer - Basildon by searching Oodle for Human Resource Housing Support Officer Jobs.