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Customer Service and Administrative Assistant
Location:
Coatham Mundeville
Description:
We are currently recruiting for a skilled Customer Service and Administrative Assistant. As a Customer Service and Administrative Assistant, you will play a crucial role in ensuring a seamless and positive experience for customers. This role requires excellent communication and organisational skills, as well as a commitment to delivering outstanding customer service. Customer Service and Administrative Assistant We are currently recruiting for a skilled Customer Service and Administrative Assistant. As a Customer Service and Administrative Assistant, you will play a crucial role in ensuring a seamless and positive experience for customers. This role requires excellent communication and organisational skills, as well as a commitment to delivering outstanding customer service. Responsibilities: Responding to customer inquiries via phone, email, and chat in a timely and professional manner. Resolving customer issues and concerns, demonstrating empathy and a customer-centric approach. Providing product information, troubleshooting assistance, and guiding customers through the resolution process. Assisting with day-to-day administrative tasks to ensure smooth operations. Managing and organising documentation, including customer records and administrative files. Coordinating schedules, meetings, and travel arrangements for team members. Processing customer orders accurately and efficiently. Collaborating with internal teams to ensure timely order fulfilment and delivery. Monitoring order status and keeping customers informed of any delays or issues. Maintaining accurate and up-to-date records in the company database. Generating reports and summaries as needed for management and team members. Qualifications: Previous experience in customer service and administrative roles. Strong communication skills, both written and verbal. Exceptional organisational and multitasking abilities. Proficiency in MS Office suite and basic knowledge of CRM systems... Visit ListedBuy for more information.
Company:
Service Care Solutions
Posted:
January 4 on ListedBuy
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More About this Listing: Customer Service and Administrative Assistant
Customer Service and Administrative Assistant is a Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Job at Service Care Solutions located in United States. Find other listings like Customer Service and Administrative Assistant by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Jobs.
Customer Service and Administrative Assistant is a Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Job at Service Care Solutions located in United States. Find other listings like Customer Service and Administrative Assistant by searching Oodle for Clerical Administrative Assistant, Administrative Specialist, Customer Service Representative Jobs.