Java Product Support Analyst About Us: Cognizant is one of

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Java Product Support Analyst About Us: Cognizant is one of

Location:

Frisco, TX

Description:

Java Product Support AnalystAbout Us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at Job Title: Java Product Support AnalystLocation: Frisco, TX Job ID: SO# 0005XXXXXXThe Role: Individual Contributor External Facing Role Essential Functions: * Troubleshoot application issues by analyzing data/application/interfaces* Assist during support hours of operation (9AM to 6PM Central Time) and also during off hours for production emergencies* Work on Incidents Service requests Problem Records/Tasks and Change Requests within SLA* Respond to and act on Alerts within SLA - Perform level of effort estimates for assigned tasks and change orders.* Identify root causes for technical issues in production.* Develop code updates to fix reported defects* Provide detailed information to clients as required* Follow the production support best practices* Comfortable with handling night alerts in shifts. Qualifications:Education: BS in Computer Science or related majorRequired Experience: * 4+ years experience in Java* 4+ years of experience in production support* Healthcare/Pharmacy Benefit Knowledge* Java, Splunk, SoapUI, ServiceNow Multi layered application architecture Technical Competencies:* Java* Splunk * SoapUI* ServiceNow Business ManagementBehavioral Competencies: * Expert facilitation skills * Quick critical thinking skills to analyze a situation and organize and guide teams to solve problems * Always learning and sharing with teams and team membersWork Authorization* Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.) Salary and Other Compensation: The annual salary for this position will depend on experience and other qualifications of the successful candidate.This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life InsurancePaid holidays plus Paid Time Off401(k) plan and contributionsLong-term/Short-term DisabilityPaid Parental LeaveEmployee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration. If you are content with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you! Apply Now!Employee Status : Full Time EmployeeShift : Day JobTravel : NoJob Posting : Dec 04 2023About CognizantCognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @USJobsCognizant.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email with your request and contact information.

Company:

Cognizant Technology Solutions

Posted:

January 2 on WhatJobs

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Java Product Support Analyst About Us: Cognizant is one of | Java Developer in Computer & Soft1

Java Product Support Analyst About Us: Cognizant is one of

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