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Technical Support Engineer | Technical Support Engineer in Technology Job | 7123835597

This listing was posted on ListedBuy.

Technical Support Engineer

Location:
Birmingham
Description:

Technical Support Engineer GENUINE CAREER PROGRESSION within 12 months, British Tech business within the Fire detection sector. If you want autonomy to shape our internal support department and be a key influencer in our future, then this could be the move for you. Youll be supporting our nationwide business clients, leading and growing the internal support team. BASIC SALARY: A GBP 35,000 : A GBP 40,000 BENEFITS: A 25 Days Holiday, Public Holidays and your birthday off. A Annual Bonus based on company performance. A Pension 3 : 3 contribution. A Personal Development Budget. A Personal Training Budget. LOCATION: Birmingham COMMUTABLE LOCATIONS: Birmingham, Coventry, Tamworth, Leicester, Redditch, Walsall, Wolverhampton, Dudley, Solihull, Marston Green, Coleshill, Halesowen, West Bromwich, Stourbridge, Smethwick, Kidderminster, Nuneaton, Worcester, Cannock. WHY APPLY? A An opportunity to develop your technical support career with promotions within 12 months. A Gain exposure to new technologies, along with the training to support your career. A Youll work with a small, agile team and have the chance to get involved in way more than just the support: including installs, technology, and business growth into Europe. JOB DESCRIPTION: Technical Support Engineer As our Technical Support Engineer, youll be hands: on providing everything from telephone support on all things concerning wireless fire alarms. Youll act as a key contact and escalation point for our clients: premium enterprise wireless customers, providing the very highest levels of service and issue resolution. Youll be responsible for responding to support requests, maintaining the ticket management, quality assurance and continuous improvement of products and projects. Youll be responsible for all aspects of our network including: A Assisting the business customers service tickets. A Create and maintain product documents, troubleshooting, customer engagement processes. A Working with. Visit ListedBuy for more information.
Posted:
January 1 on ListedBuy
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