This listing was posted on ListedBuy.
Customer Services Officer RBKC613867
Location:
Coatham Mundeville
Description:
Job Summary: Salary range: GBP 31,716 : GBP 35,862 per annum Work location: London Hours per week: 36Contract type: 1x Permanent and 1x Temporary up to 18 months Vetting requirements: Standard DBS Check Closing date:1st January 2024Interview date: Week commencing 8th January 2024 About Us: Connect with our local community : and improve their day Our focus at the Royal Borough of Kensington and Chelsea is simple, yet effective. We are committed to delivering the best possible services to our local community, so we make every decision based on what would best serve our local population and the businesses that exist within our neighbourhoods. Our Customer Service Centre is a key part of this ambition. As the first point of contact for multiple services within the council, our team handle everything from resident parking enquiries housing needs advice, through to social services queries and family matters. The Role: Providing help, information, advice and redirection to members of our local community, you will connect with local residents. Striving to deliver the highest levels of customer service during every interaction, this will involve listening to and gently questioning the person you are speaking in order to understand the full details of the issue and react appropriately. It is possible that English may not be the customer's first language, or that they may initially be upset, but through perseverance, you will help them find the best way to communicate their reason for getting in visiting and find a solution. With the ability to handle a high footfall and get to grips with new systems quickly, update internal systems and support the development of less experienced colleagues. Please refer to the Job Description for more information. About You: To make the most of this fascinating opportunity, you must have experience of working in a Customer Service face to face environment where interpersonal communications has been a key element. . Visit ListedBuy for more information.
Posted:
January 1 on ListedBuy
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More About this Listing: Customer Services Officer RBKC613867
Customer Services Officer RBKC613867 is a Other Art & Media Jobs Customer Service Representative Job located in United States. Find other listings like Customer Services Officer RBKC613867 by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.
Customer Services Officer RBKC613867 is a Other Art & Media Jobs Customer Service Representative Job located in United States. Find other listings like Customer Services Officer RBKC613867 by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.