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Technical Support Specialist
Location:
Remote
Description:
Technical Support Specialist Top Duties and Qualifications FULLY REMOTE A Technical Support Specialist, or an IT Support Specialist, is responsible for assisting customers with technical issues or questions relating to computer hardware or software devices. Their duties include taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone and speaking with them about installing hardware or software on their computers.MUST HAVE GREAT COMMUNICATIONS SKILLS MUST BE A US Citizen Handling customer technical support cases through phone and email submission Updating the company website with tech tips and brief documents Evaluating system potential through assessing compatibility of new programs with existing programs Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations Maintaining system functionality by testing computer components Achieving computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action Maintain client confidence by keeping their information confidential Preparing reference material for users by drafting operation instructions Powered by JazzHR
Company:
Latitude
Posted:
January 1 on The Resumator
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More About this Listing: Technical Support Specialist
Technical Support Specialist is a Technology Support Worker, Technical Support Job at Latitude located in United States. Find other listings like Technical Support Specialist by searching Oodle for Technology Support Worker, Technical Support Jobs.
Technical Support Specialist is a Technology Support Worker, Technical Support Job at Latitude located in United States. Find other listings like Technical Support Specialist by searching Oodle for Technology Support Worker, Technical Support Jobs.