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Handbook Consultant
Location:
Honolulu, HI
Description:
Who We Are Since we opened our doors in 1994, we've been on our own entrepreneurial journey that has taken us from a small office in Kailua-Kona to one of Hawaii's most successful companies. Today our team is bigger, but our purpose remains: Empowering employers to succeed in Hawaii. For more information about our purpose and solution, visit Proservice.com . By joining us, you're becoming a member of our #PROhana. Being a part of the #PROhana includes working for an high performing organization and service culture, that has been recognized as one of Hawaii's Best Places to work for 16 years. If you're an individual that values and has a high bar of excellence, empathy, ownership mentality, resourcefulness, and tenacity, we want to hear from you! To learn more about our culture and other career opportunities, visit Proservice.com/career Role Overview The purpose of the Handbook Consultant is to ensure that the company's and clients' employee handbooks, addendums, PTO and other policy requests (collectively referred to as "handbook requests") are reviewed, assigned, and completed in a timely, efficient & accurate manner. The consultant must keep up-to-date with HR regulatory compliance changes and share knowledge with clients and team members and must also not only meet but exceed all client needs/requests in a timely manner. Responsibilities: Efficiently assess, prioritize and complete incoming handbook requests. Manage/improve handbook process to ensure timely & accurate completion of handbook requests. Provide excellent customer service and respond to client inquiries. Identify and take ownership of software solutions to enable significant scaling of service capacity while preserving high service standards and ensuring proper compliance. Requirements & Qualifications: Experience: 1-5+ years of experience working in HR or labor and employment law. Prior experience working with varying levels of leadership within an organization (C-suite, Small Business Owners, Front Line Supervisors, etc.) is required. Certifications including SPHR, PHR, SHRM-CP, SHRM-SCP are a plus. Client Focus - Meets internal and external client needs in ways that provide satisfaction and excellent results for the customer. Establishes "partner" relationships with clients. Regarded as visible and accessible by clients. Regularly monitors client satisfaction. Verbal Communication - Communicates effectively one to one, in small groups, and in public speaking contexts. Demonstrates fluency and "quickness on one's feet," clarity of organization of thought processes, and command of the language. Easily articulates vision and standards. Keeps people informed. Written Communication - Writes clear, precise, well-organized emails, memos, letters, and proposals while using appropriate vocabulary, grammar, and word usage, and creating the appropriate "tone. Judgment/Decision Making - Demonstrates consistent logic, rationality, and objectivity in decision-making. Achieves balance between quick decisiveness and slower more thorough approaches, i.e., is neither indecisive nor a quick judge. Shows common sense. Anticipates consequences of decisions. Analysis Skills - Identifies significant problems and opportunities. Analyzes problems in depth. Relates and compares data from different sources. Able to determine root causes and subtle relationships among data from various sources. Exhibits a probing mind. Achieves penetrating insights. Intelligence Skills - Demonstrates ability to acquire understanding and absorb new information rapidly. A "Quick Study." This competency reflects neither motivation to learn nor willingness to accept change; rather it reflects the intellectual capacity that, when combined with motivation, results in learning. Integrity - Does not ethically cut corners. Remains consistent in terms of what one says and does and in terms of behavior towards others. Earns trust of coworkers. Maintains confidence. Puts organization's interests above self. Does what is right. "Fights fair." Intellectually honest; does not "play games" with facts to win a point. Listening - "Tunes in" accurately to the opinions, feelings, and needs of people. Understands impact of one's behavior on others. Empathetic. Patient. Lets others speak. Able to summarize and repeat a person's point of view. Team Player - Reaches out to peers to tear down walls or remove roadblocks. Overcomes "we-they" relationships. Approachable. Earns a reputation for leading peers toward support of what is best for the total company. Cooperates with supervisors and establishes collaborative relationships with peers (without being pushy). Benefits & Perks Paid Parental Leave Student Loan Repayment Assistance 401k Company Match Generous paid time off including 7 observed holidays, floating holidays, and paid volunteer time. Company contribution towards individual healthcare plans (medical, drug, vision, and dental) Flexible Spending, Life, and Accident insurance programs ProService Hawaii is proud to be an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, and local law. ProService is committed to providing access, equal opportunity and reasonable accommodation. If a reasonable accommodation is needed to participate in the job application or interview process, please contact XXXX@proservice.com or you may call us at 808-394-XXXX. #Li-OnSite
Company:
Proservice Hawaii
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: Handbook Consultant
Handbook Consultant is a Consulting Jobs Consultant Job at Proservice Hawaii located in Honolulu HI. Find other listings like Handbook Consultant by searching Oodle for Consulting Jobs Consultant Jobs.
Handbook Consultant is a Consulting Jobs Consultant Job at Proservice Hawaii located in Honolulu HI. Find other listings like Handbook Consultant by searching Oodle for Consulting Jobs Consultant Jobs.