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Customer Support Administrator
Location:
Coatham Mundeville
Description:
Customer Support Administrator Salary: £23,400 - £26,000 per annum Location: Southampton Hours: Monday – Friday, 37 ½ hours per week Our client, an award-winning fintech business is looking for a Servicing Support Administrator to join their team in the centre of Southampton. Customer Support Administrator Salary: £23,400 - £26,000 per annum Location: Southampton Hours: Monday – Friday, 37 ½ hours per week Our client, an award-winning fintech business is looking for a Servicing Support Administrator to join their team in the centre of Southampton. They are passionate about customer service and proud that they have an 'Excellent' Trustpilot score of 4.9. The Servicing Support Administrator is a newly created role that will develop and change over time. The role is pivotal in ensuring that our client is communicating promptly and professionally to requests from both customers and third parties. It is also a great opportunity for someone who wishes to build their experience and potentially move into a Customer Account Manager role in the future. Main Responsibilities: Managing the servicing Email inbox and responding within pre-defined timescales Responding to customer queries or routing the queries to the correct collections account manager Recording and responding to written post Liaising with Debt Management, IVA and other third-party organizations Reporting – you will be asked to organise and distribute essentially daily reports to the management team Ad-Hoc administration requests and projects depending on business needs Manage and respond to customers who are using our “live chat” feature on the website In order to be successful in this Administration role, you need to have: High level of ownership and a problem solver Excellent communication skills written and verbal Computer literate Good at working in a team environment Ability to manage your own workload Good time management skills In return for your hard work and commitment, out client offers. Visit ListedBuy for more information.
Company:
The Works Staffing Solutions
Posted:
December 15 2023 on ListedBuy
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More About this Listing: Customer Support Administrator
Customer Support Administrator is a Customer Service Customer Support Specialist Job at The Works Staffing Solutions located in United States. Find other listings like Customer Support Administrator by searching Oodle for Customer Service Customer Support Specialist Jobs.
Customer Support Administrator is a Customer Service Customer Support Specialist Job at The Works Staffing Solutions located in United States. Find other listings like Customer Support Administrator by searching Oodle for Customer Service Customer Support Specialist Jobs.