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Temporary Meter Service Representative N.Andover | Service Coordinator in Customer Service Job at 1

This listing was posted on Professional Diversity Network.

Temporary Meter Service Representative N.Andover

Location:
North Andover, MA
Description:

About us At National Grid, we value every walk of life. We work hard to create a work environment where everyone has the chance to voice their opinions. Because we know that having different perspectives makes us stronger - not weaker. It's how we constantly and continuously push innovation and strive to create a better future for everyone. Job Purpose Location: North Andover, MAUnion: IBEW 326Pay: $21.45National Grid is currently seeking temporary Metering Services Representative /collectors to assist with workload on a temporary basis in the North Andoverarea. Key Accountabilities All meter reading activities including but not limited to: Shut off meters as trained and qualified. Field collection activity including but not limited to: Terminating service and/or collecting customer payments. General shop work (e.g. Housekeeping, junking, shipping, deliveries/pickups, etc.) Assist in 2-person assignments as needed. Driving is a significant portion of the workday in various-sized company vehicles. May be required to handle substances considered hazardous under the U.S. Emergency Planning and Community Right to Know Law or the Massachusetts Right to Know Law. Interact with internal departments and company employees to ensure an efficient overall process. Promote a culture of teamwork, collaboration, and efficient resource utilization, both throughout the department and project teams. Will also be expected to respond to emergency call out and work extended and planned hours when company emergencies occur. Other duties as assigned. Qualifications Must have a high school education or the equivalent. Must have good mechanical aptitude and ability, high degree of dependability, and capable of exercising good judgment. Must have the ability to perform physically demanding job-related activities. Must be able to work a flexible schedule including shifts, weekends, evenings, and holidays. In a work day, must be able to climb 25-2500 stairs, walk 2 to 6 miles and kneel or bend for 20-60 percent of the day. Must be able to work within confined areas at times and in inclement weather and temperature extremes. Must possess the ability to develop positive customer relations; anticipate, identify, respond to customer needs and facilitate customer loyalty. Able to drive a company car / large van or truck on a daily basis. Must have valid and clean driver's license and be an approved driver of Company vehicles. Must pass Company physical and qualifying tests to enter Department Successfully pass a criminal background check, medical/drug screening and required job assessment tests. More Information Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company's testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions. National Gridis an equal opportunity employer thatvaluesa broad diversity of talent, knowledge, experience and expertise.We foster a culture ofinclusion that drives employee engagement to deliver superior performance to the communities we serve.National Grid is proud to bean affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. PDN-9ad928ba-4bb2-47e2-9008-a27d63981d8a
Company:
National Grid
Industry:
Other
Posted:
December 14 2023 on Professional Diversity Network
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More About this Listing: Temporary Meter Service Representative N.Andover
Temporary Meter Service Representative N.Andover is a Customer Service Service Coordinator Job at National Grid located in North Andover MA. Find other listings like Temporary Meter Service Representative N.Andover by searching Oodle for Customer Service Service Coordinator Jobs.