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CSR I – Call Center
Location:
Georgia
Description:
CSR I – Call Center The Customer Service Rep 1 will be responsible for complying with standard operating procedures while work in a high-volume contact center answering calls, responding to emails, and utilizing contact center technology and other tools to service Motor Vehicle Division (MVD) customers. Applicants must possess a high school diploma/GED AND six months of experience handling customer questions, complaints, and/or providing information. Duties include, but are not limited to: Responding to customer requests Utilizing call scripts to ensure customers receive accurate and consistent information and MVD processes are utilized Working with the Customer Relationship Management (CRM) and DRIVES system to manage tasks such as creating, reviewing, and updating customer contact interactions Preferred: 1 year of contact center experience Proficiency with software applications to include Microsoft Word, Excel, and Outlook
Company:
Nitelines USA
Posted:
December 4 2023 on PrismHR Hiring
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More About this Listing: CSR I – Call Center
CSR I – Call Center is a Customer Service Call Center Representative, Customer Service Representative Job at Nitelines USA located in United States. Find other listings like CSR I – Call Center by searching Oodle for Customer Service Call Center Representative, Customer Service Representative Jobs.
CSR I – Call Center is a Customer Service Call Center Representative, Customer Service Representative Job at Nitelines USA located in United States. Find other listings like CSR I – Call Center by searching Oodle for Customer Service Call Center Representative, Customer Service Representative Jobs.