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Customer Advisor
Location:
Coatham Mundeville
Description:
Join an organisation who pride themselves on a reputation for excellent service, great value for money and putting their customer at the heart of everything they do. An excellent opportunity has become available to work for one of the UK’s leading specialty healthcare organisations, utilising your customer service and administration skills. In this contact centre advisor role, you will be; Making outbound telephone courtesy calls reminding customers of their appointments, and cancelling, rescheduling other appointments as well as receiving inbound telephone queries Ensuring all customer contact is recorded accurately and correctly using bespoke CRM systems Handling customers dissatisfaction with appropriate levels of empathy and professionalism, escalating when appropriate Meeting deadlines and KIP’s Other additional duties to support priorities of the Customer Engagement Centre We would love to hear from you if you have the following: Excellent telephone and customer service skills Good IT skills including: Word, Excel and Outlook Ability to remain focused in a busy and fast paced environment while meeting KIP’s Strong attention to detail and accuracy High levels of empathy and a friendly nature This is a temporary role for a period of up to 4 months. The role offers an hourly rate of £11 per hour + holiday pay PLUS discount off your Ffit Conwy membership. This role is based in their new modern offices in the centre of Llanduno and is accessible using public transport. If this role sounds like the perfect role for you, please contact Shannon or Jodie today. Visit ListedBuy for more information.
Company:
Supertemps
Posted:
November 1 2023 on ListedBuy
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More About this Listing: Customer Advisor
Customer Advisor is a Other Art & Media Jobs Customer Care Advisor Job at Supertemps located in United States. Find other listings like Customer Advisor by searching Oodle for Other Art & Media Jobs Customer Care Advisor Jobs.
Customer Advisor is a Other Art & Media Jobs Customer Care Advisor Job at Supertemps located in United States. Find other listings like Customer Advisor by searching Oodle for Other Art & Media Jobs Customer Care Advisor Jobs.