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Store Manager | Store Manager in Other Art & Media Job Job at Essilorluxottica Group | 70569731

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Store Manager

Location:
Etobicoke
Description:

Requisition ID: 825391 Store # : 000968 Lens Crafters Position: Full-Time Lens Crafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At Lens Crafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. Lens Crafters is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. GENERAL FUNCTION The overall mission of the Store Manager is to be a leader within the Lens Crafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience. MAJOR DUTIES & RESPONSIBILITIES Conveys a commitment to providing unsurpassed Customer Service through ensuring the Lens Crafters' staff performs the Sales and Service Process steps. Demonstrates the Diamond Service Principals and Service Vision with all customers and patients. Provides on-the-job training and guidance to team members making use of Company provided programs. Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability. Strives to achieve " Far Exceeds Expectations" on all targets set in the following areas: NPS – Net Promoter Score % Sales to Plan Customer Count Store Operating Profitability % Saturation of Training Key Performance Indicators, to include exam growth and retention Recruits and selects high caliber staff. Forecasts staffing. Visit ListedBuy for more information.
Company:
Essilorluxottica Group
Posted:
October 29 2023 on ListedBuy
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