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Optical Customer Service Advisor
Location:
Coatham Mundeville
Description:
A full time Optical Customer Service Advisor is required to work for a premium Optical organisation based in Milton Keynes. This company is well known for supplying high quality ophthalmic lenses into independent Opticians across the UK. Optical Customer Service Advisor - The Role Providing optimum levels of customer service by answering enquiries accurately e. g. A full time Optical Customer Service Advisor is required to work for a premium Optical organisation based in Milton Keynes. This company is well known for supplying high quality ophthalmic lenses into independent Opticians across the UK. Optical Customer Service Advisor - The Role Providing optimum levels of customer service by answering enquiries accurately e. g. regarding pricing, optical lens product availability, lead times etc Listening and developing a professional rapport with the customer so as to take all the necessary action to meet customer needs and provide a unique customer experience Receiving orders from customers by telephone, fax or post and processing orders promptly and accurately on an internal system Taking a pro-active customer calling approach ensuring our customers are kept up to date at all times Recommending and selling product upgrades and promotions to customers by telephone Taking an active role in departmental promotions and incentives Requirements Basic practical knowledge of optics essential Relevant and demonstrable experience in a Customer Service environment. Good working knowledge of Microsoft Office software including Word, Outlook, Excel and product / customer databases. Ability to process customer demands accurately, in a timely manner. Ability to present documents professionally and accurately. Key Benefits Salary between 20-25k Bonus scheme 20 days holiday rising to 25 with service Working Monday to Friday with 1 in 3 Saturday mornings Paid as overtime Bi weekly rota Week 1. 08.30 - 17:00 hrs Week 2. 09:30 - 18.00 hrinteractioncellent. Visit ListedBuy for more information.
Company:
Zest Business Group
Posted:
October 23 2023 on ListedBuy
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More About this Listing: Optical Customer Service Advisor
Optical Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Zest Business Group located in United States. Find other listings like Optical Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.
Optical Customer Service Advisor is a Customer Service Customer Service Advisor, Customer Service Representative Job at Zest Business Group located in United States. Find other listings like Optical Customer Service Advisor by searching Oodle for Customer Service Customer Service Advisor, Customer Service Representative Jobs.